Last updated: October 25, 2026
These Terms and Conditions (“Terms”) govern the use of this website, the Gallostone client portal, and the provision of services by Gallostone & Partners (“the Firm”, “we”, “us”, or “our”). By accessing this website, using the client portal, or engaging our services, you agree to be bound by these Terms. If you do not accept these Terms, you must not use this website or the client portal, or engage our services.
1.1 Gallostone & Partners is a private advisory and digital-asset management firm serving private clients, families, entrepreneurs, family offices and their professional advisors. The Firm’s services include international structuring, company and foundation formation, private wealth planning, and the management of digital-asset holdings.
1.2 The Firm operates from Panama City, Republic of Panama, with offices in Dubai, United Arab Emirates, and Zurich, Switzerland.
1.3 Banking, payment, card, custody, conversion and liquidity services are provided by, or through, licensed and regulated third-party partners (“Partner Institutions”). The Firm arranges and coordinates these services on the client’s behalf. The Firm is not itself a bank.
1.4 The Firm is not a law firm in every jurisdiction in which it operates. Formal legal opinions are issued in cooperation with jurisdiction-qualified legal counsel and are clearly identified as such.
2.1 The content of this website is provided for general information only. Nothing on this website constitutes legal, tax, financial or investment advice, or an offer or solicitation to enter into any engagement, transaction or arrangement.
2.2 The availability of this website in any jurisdiction does not constitute an offer or solicitation where such offer or solicitation would be prohibited by law.
2.3 The Firm accepts no liability for any action taken, or not taken, in reliance on the content of this website.
The Firm accepts new clients by referral only, from an existing client or a professional advisor. The Firm may decline any application at its sole discretion and without giving reasons.
All applicants are subject to the Firm’s client-acceptance procedures, including identity verification, source-of-wealth and source-of-funds assessments, and screening against sanctions and politically-exposed-persons lists. Partner Institutions may apply their own additional requirements.
The Firm does not accept or provide services to U.S. citizens, U.S. residents, or entities owned or controlled by them. Full details are set out in the Firm’s U.S. Persons Policy, which forms part of these Terms.
Clients must provide accurate, complete and up-to-date information and must notify the Firm promptly of any change in their circumstances, including any change of residence, citizenship or tax status.
4.1 An engagement commences only upon execution of a written engagement letter or mandate agreement signed by both parties. Preliminary discussions, proposals and enquiries do not constitute an engagement.
4.2 The scope of each engagement is defined in the applicable engagement letter. Any expansion of scope requires written agreement.
4.3 Where an engagement letter conflicts with these Terms, the engagement letter prevails for that engagement.
Clients are given individual login credentials to the Firm’s client portal. Credentials are personal to the client and must not be shared. The client is responsible for all activity carried out using their credentials.
Clients must keep their credentials secure and notify the Firm immediately of any suspected unauthorised access. The Firm may suspend portal access at any time to protect the client or the Firm.
Balances, transaction histories and statements shown in the portal are provided for information. Wallet balances and transactions may be retrieved from public blockchain data sources and may be delayed or incomplete. In the event of a discrepancy, the Firm’s records and the relevant Partner Institution’s records prevail.
The portal is provided on an “as available” basis. The Firm may take the portal offline for maintenance and does not guarantee uninterrupted access.
6.1 Requests submitted through the portal — including crypto transfers, crypto-to-cash and cash-to-crypto conversions, bank deposits, invoice payments, card requests and automated payments — are requests only. A request is not executed until the Firm has reviewed it, completed any required compliance checks, and confirmed it.
6.2 Each request is given a reference number (REQ). Clients should quote this reference in all communications about the request.
6.3 The Firm may decline, delay or request further information about any request, including where required by a Partner Institution or by law.
6.4 The client is solely responsible for the accuracy of every instruction, including wallet addresses, networks, amounts, bank details and payee information.
7.1 Clients acknowledge that:
7.2 Conversions between digital assets and fiat currency are executed through Partner Institutions at the rate available at the time of execution. Quoted rates are indicative until confirmed.
7.3 Where the Firm manages digital assets under a discretionary mandate, the terms of that mandate are set out in the applicable engagement letter.
8.1 Prepaid cards are issued by a third-party card issuer, not by the Firm. Card use is subject to the issuer’s own terms, limits and fees. The Firm will confirm card details and delivery with the client before any card is ordered.
8.2 Automated payment instructions remain active until their end date or until cancelled by the client in writing. The client must ensure sufficient funds are available for each scheduled payment. The Firm is not liable for payments that fail due to insufficient funds or incorrect instructions.
9.1 Fees are agreed in writing in the applicable engagement letter and may be charged on a fixed-fee, retainer, monthly or success-based basis.
9.2 Invoices are issued through the client portal and are payable within the period stated in the engagement letter or on the invoice. Partial payments are recorded against the invoice and the balance remains due.
9.3 Unless otherwise agreed, invoices are issued in United States Dollars (USD) or in USD-pegged stablecoins (such as USDT). Exchange-rate risk is borne by the client.
9.4 The Firm may suspend services, including portal requests, while any invoice remains overdue.
9.5 Third-party costs, government and registry fees, and Partner Institution charges are the client’s responsibility and are charged at cost.
10.1 The Firm treats all client information as strictly confidential and does not disclose the identity of its clients or the nature of their affairs to any third party, except to Partner Institutions as needed to deliver the services, where required by law or regulation, or with the client’s written consent.
10.2 Clients acknowledge that the Firm and its Partner Institutions are subject to anti-money-laundering, tax-transparency and other reporting obligations, and that the Firm may be legally prohibited from informing the client of a report made.
10.3 Confidentiality obligations survive the end of any engagement.
11.1 The Firm communicates with clients through the client portal message centre, and by email from the @gallostonepartners.com and @gallostone.eu domains. The Firm will never ask a client to send funds to a new wallet address or bank account by email alone. Clients should verify any such request through the portal or directly with their Gallostone representative.
12.1 To the maximum extent permitted by law:
12.2 Nothing in these Terms limits liability for fraud, wilful misconduct or gross negligence.
13.1 All content on this website and in the client portal is the property of Gallostone & Partners and may not be reproduced or published without the Firm’s written consent.
13.2 Work product delivered to clients — including memoranda, structure designs, statements and reports — is for the client’s own use in connection with the engagement only.
14.1 Either party may end an engagement by written notice, subject to the applicable engagement letter. The client remains liable for all fees and costs incurred up to the date of termination.
14.2 The Firm may end an engagement and suspend portal access immediately where continuing would be unlawful, would breach the Firm’s regulatory obligations, or where the client has provided false or misleading information.
14.3 On termination, the Firm will return or transfer client assets held through Partner Institutions in accordance with the client’s written instructions, after deducting any amounts due to the Firm.
15.1 The Firm does not act for any person or entity subject to sanctions maintained by the United Nations, the European Union, the U.S. Office of Foreign Assets Control (OFAC), or the authorities of Panama, the UAE or Switzerland. By engaging the Firm, the client confirms that they are not, and are not controlled by, any sanctioned person, and that their funds are not derived from unlawful activity.
16.1 These Terms are governed by the laws of the Republic of Panama. Any dispute shall be subject to the exclusive jurisdiction of the courts of Panama City, Republic of Panama, unless otherwise agreed in the applicable engagement letter.
17.1 The Firm may amend these Terms at any time. The current version is published on this website with the date of last update. Material changes affecting active clients will be communicated through the client portal or by email.
18.1 These Terms, the U.S. Persons Policy, and the applicable engagement letter together form the entire agreement between the Firm and the client and supersede all prior discussions and understandings.
Questions regarding these Terms or our services may be directed to:
Gallostone & Partners
Torre Bicsa Financial Center, Piso 36
Punta Pacífica, Panama City, Republic of Panama
contact@gallostonepartners.com
The services of Gallostone & Partners are strictly for non-U.S. persons. We do not accept, and this website is not directed at, U.S. citizens, U.S. residents, green-card holders, or companies and trusts owned or controlled by them.
By continuing, you confirm that you are not a U.S. person.
Why we do not accept U.S. residents →